Learn
The best teachers are life-long learners.
We value partnerships with other organizations and agencies to provide high-quality, comprehensive and competitive training offerings and to share best practices.
DoverTraining Institute is a certified Pearson, Certiport and Performance Assessment Network (pan) testing center.
We offer a state-of-the-art, Web-enabled exam delivery platform designed specifically for the reliability and efficiency required with certification and licensure testing.
“The Certified Microsoft Office Specialist program through Dover Training Institute has opened so many doors for me.
Earning my MOS certificate has afforded me several employment opportunities in different fields of service.
For that I can’t thank Dover Training Institute enough for giving me the tools for a leg up in our modern workforce.”
Jerry W.
Our testing covers the following areas:
The best teachers are life-long learners.
We value partnerships with other organizations and agencies to provide high-quality, comprehensive and competitive training offerings and to share best practices.
We believe that everyone can learn and that all people are to be treated with respect, regardless of their level of education or ability.
We believe in our students.
We believe our students have the capability to achieve their educational and professional goals and we want to be a part of that process.
Sanquinetta Dover, Founder.
This 10-week blended (online/face to face hybrid) course provides students the skills and knowledge related to the little known production careers behind the camera. This immersive learning course, led by respected industry professionals, exposes students to the world of television and major motion picture production.
While it is important to understand the concepts and terminology of production, the primary focus of this course is on the applications of those concepts and terminology.
Upon completion of this course, the learner will be able to:
Students enrolled in Dover Training Institute’s Microsoft Office Specialist (MOS) certification program are trained to use the most recent on Microsoft Office programs and Windows operating systems.
This certification features Web-based pretests, program-specific certification exams, a series of Microsoft Press step-by-step books and one-on-one classroom instructions that help students demonstrate expertise in accomplishing essential job tasks across multiple programs.
After earning an MOS certification, students receive access to a member website where they can print transcripts to demonstrate proof of certification and receive a certificate that verifies successful completion of the exam.
Additionally, professionals who earn this certification gain access to a certification logo students can display on their resumes and other business material that is recognized worldwide.
We designed our Certified Customer Service Specialist Program to provide a comprehensive entry-level program for adults with no prior office experience.
Students who have successfully completed the course will have increased proficiency in customer service skills such as keyboarding/typing, computer software packages, customer interfacing, clerical skills, telephone etiquette and diction.
Students will also receive job readiness training including resume preparation, dressing for success, interviewing skills and job placement assistance.
We introduce various career options in the customer service field that provide students the opportunity to learn valuable skills necessary to obtain and maintain gainful employment.
Additionally and equally important, the Certified Customer Service Specialist Training Program graduates have exhibited heightened self-esteem and confidence in myriad areas of their personal and professional lives as measured by our comprehensive pre- and post-test and through our one-on-one interaction and continued support of our graduates.